Privacy Policy

At SoftXi, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, softxi.com, or use our services. Please read this policy carefully. By accessing or using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect several types of information to provide you with a personalized and efficient experience. The types of information we collect include:

Personal Information

Personal information refers to data that can identify an individual, such as your name, email address, phone number, postal address, and payment information. We collect personal information when you:

  • Subscribe to our newsletter
  • Contact us through our website
  • Participate in surveys, contests, or promotions
  • Sign up for our services or account
  • Purchase a product or service through affiliate links

Non-Personal Information

Non-personal information is data that does not identify a specific individual but can help us improve our website and services. This includes:

  • Browser type and version
  • Operating system
  • IP address
  • Pages visited on our website
  • Time and date of your visit
  • Referring URLs

Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to enhance your user experience and analyze website traffic. Cookies are small files that are placed on your device to help us remember your preferences, recognize your browser, and track website usage.

You have the option to disable cookies through your browser settings, but please note that doing so may impact your ability to use certain features of our website.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our website and services
  • Improve, personalize, and optimize your experience on our website
  • Respond to customer service inquiries and support requests
  • Process transactions and send order confirmations
  • Send promotional emails, newsletters, and offers (with your consent)
  • Conduct research, surveys, and analysis to improve our services
  • Prevent fraud and protect the security of our website
  • Comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers

We may share your personal information with trusted third-party service providers who perform functions on our behalf, such as payment processors, marketing partners, web hosting, and email service providers. These providers are obligated to protect your information and use it only for the services they provide to us.

Legal Requirements

We may disclose your information if required by law or in response to a valid legal request, such as a subpoena, court order, or government investigation.

Business Transfers

In the event that SoftXi undergoes a business transition, such as a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified via email or a prominent notice on our website of any change in ownership or uses of your information.

4. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

If you wish to delete your personal information, you may contact us, and we will take reasonable steps to delete or anonymize your data as required by applicable laws.

5. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request correction of any inaccurate or incomplete information.
  • Deletion: You may request the deletion of your personal information, subject to certain exceptions (such as when we are required to retain it for legal reasons).
  • Objection: You have the right to object to the processing of your personal information, including direct marketing.
  • Restriction: You have the right to request that we limit the processing of your personal information in certain circumstances.
  • Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

If you wish to exercise any of these rights, please contact us using the information provided below. We will respond to your request in accordance with applicable law.

6. Security of Your Information

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We use encryption technologies, secure servers, and other safeguards to help ensure the security of your information.

However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Third-Party Links and Services

Our website may contain links to third-party websites or services that are not operated or controlled by SoftXi. This Privacy Policy only applies to SoftXi, and we are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party sites before providing them with personal information.

8. Children’s Privacy

SoftXi does not knowingly collect or solicit personal information from anyone under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have that information removed.

9. International Data Transfers

If you are accessing SoftXi from outside of your home country, please be aware that your information may be transferred to, stored, and processed in a country that may have different data protection laws than your country of residence. By using our website, you consent to the transfer of your information to countries outside your country of residence, including the United States, for the purposes outlined in this Privacy Policy.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If we make material changes to this Privacy Policy, we will notify you by posting a notice on our website or by sending an email to the address you have provided.